At the RSA Conference in San Francisco last week, security vendors pitched their next-generation of security products, promising to protect customers from security threats in the cloud and on mobile devices. But what went largely unsaid was that the industry has failed to protect paying customers from some of today's most pernicious threats.
A data service outage affecting some BlackBerry users nationally this week seems to have left them angry but not deeply concerned about the future of BlackBerry's maker, Research In Motion.